Design and Sexual Health (DaSH) Conclusion
The downloadable documents below outline the design recommendations that are the outcome of the Design and Sexual Health (DaSH) project.
DaSH, lead by Design Options in collaboration with Gateshead PCT and the Centre for Design Research, Northumbria University was commissioned by Dott 07 to use the best service design techniques to develop a sexual health service for the town, where people are seen within 48 hours of first contact, the treatment pathway is clear and the service best meets the needs, preferences and circumstances of all users.
Service Experience
This document is a design proposal for Gateshead Primary Care Trust’s new sexual health service. It contains service design recommendations that are the outcome of the DaSH project, running from July 2006 to January 2007. The fundamental principle on which this project was based is that the experience a person has of using a sexual health service should be central to its design. To understand how people feel about accessing such services, the Design Options team consulted approximately 1200 professionals and members of the public in the Gateshead area. The design recommendations presented here are the outcome of this wide-scale public consultation, and accommodate the themes uncovered through this process to all aspects of the service design.
Blueprint
This document was produced by Design Options in partnership with Gateshead Primary Care Trust.
Design Options is a new programme of Options Consultancy Services Ltd, the technical assistance arm of Marie Stopes International. Options has worked for over 15 years providing technical expertise in sexual and reproductive health internationally.
Service designers use methods which are user centred to address service challenges and Design Options combine these with expertise in social science research and consultation to provide effective and practical solutions to meet the needs of users within the capacity of the service.
The design phase of service development was funded by Dott 07.
Methodology Map
This page gives an overview of each stage of the project, detailing the methods used by the design team to reach the final recommendations.
